Service Specialist Compression
At the GEA Technology Centre Piston Compressors (TCPC) located in ‘s-Hertogenbosch, The Netherlands we develop, produce, sell and service industrial piston compressors and heat-pumps for the refrigeration industries. Our products are sold worldwide. As Service Specialist Compression you will be the technical liaison between the GEA TCPC and the global GEA Region and Country distribution channels. In this position, you will report to the Head of Technical Support and will be part of a team of Service Specialists operating at the plant and in the field.
- First point of contact for 2nd line Service Support and warranty handling;
- Provide in-depth technical support on request, occasionally through on-site investigation;
- Establish and provide technical training for distribtion channels and end-customers in conjunction with the GEA Learning Centre;
- Handling of the warranty claims (analyze the complaint, determine cause of the issue, identify whether or not complaint is covered by warranty terms and conditions, and coordinate the financial settlement);
- Manage relevant technical documentation;
- Collaborate with TCPC Engineering, Sales and other relevant departments.
- Mechanical Engineering Secondary vocational education required, Higher professional education preferred;
- Relevant refrigeration technology knowledge, preferably through work experience in the industrial refrigeration field;
- Control technology knowledge;
- Advising and commercial skills;
- Ability to communicate effectively and stress resistant;
- Dutch and English language skills required, additional German languages skills preferred.
- CAO groot metaal;
- 27 vakantiedagen, 13 adv dagen;
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 17,500 employees in more than 50 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams, opportunities for personal development and growth in an international company.
GEA Grasso in 's-Hertogenbosch is manufacturer of compressors for refrigeration systems.
- Service technicus / engineer
- Technisch adviseur
- Technisch medewerker binnendienst
- Projectleider service
- Commercieel medewerker binnendienst